Refund policy

Refund Policy:

At Everything Above Fear, we strive to provide high-quality products that inspire and uplift our customers. We take great care in ensuring that each item is handcrafted with precision and meets our stringent quality standards.

Returns:

Please note that we do not accept returns or offer refunds for any reason other than defects and/or damages. We encourage our customers to carefully review product details, including descriptions, images, and dimensions, before making a purchase. If you have any questions or concerns about a product, please reach out to our customer support team at hello@everythingabovefear.com, and we will be more than happy to assist you.

Defective Items:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

In the unlikely event that you receive an item that is defective or damaged, we will gladly replace it at no additional cost. To initiate a replacement for a defective/damaged item, please follow these steps:

1. Contact our customer support team within 5 days of receiving the defective item, providing a detailed explanation and accompanying images or videos that illustrate the issue.

2. Our customer support team will review your request and may ask for additional information if needed.

3. If the item is confirmed to be defective and/or damaged, we will arrange for a replacement to be sent to you promptly, free of charge.

Please note the following conditions regarding defective items and replacements:

- The defect must be reported within 5 days of receiving the item.

- We reserve the right to request the return of the defective item. In such cases, we will provide you with a prepaid      shipping label for the return.

- Replacements are subject to product availability. If the exact item is no longer in stock, we will offer a comparable alternative or issue a refund for the defective item.

- We are not responsible for damages that occur after the item has been received or as a result of improper use, mishandling, or accidents.

We are committed to ensuring your satisfaction with our products, and we appreciate your understanding of our refund policy. If you have any questions or require further assistance, please contact us at hello@everythingabovefear.com, and we will be happy to assist you.